Refund policy

Refunds

All Sales Are Final – No Refunds

Due to the nature of our products, all sales are final, and we do not offer refunds.

Exchanges

We only offer exchanges for the following cases:

    •    You received the wrong item.

To request an exchange:

    1.    Contact our customer service team at support@shakuarhairessentials.com within 48 hours of receiving your order.

    2.    Provide your order number and clear photos of the item showing the issue.

    3.    If approved, the item must be unused, in its original packaging, and with all tags attached.

    4.    You are responsible for shipping the item back to us. Once received, we will process the exchange.